Legal
Imprint
Legal company name
"PHARM SCALE" d.o.o.: limited liability company under BiH law
Group structure
"PHARM SCALE" d.o.o. (Srebrenik, Bosnia and Herzegovina) is the manufacturing entity. It operates the facility, holds the ISO certificates and the FDA facility registration, and is the operator of this website.
Pharm Scale LLC is our United States entity, responsible for our brands sold in the U.S. market. Purchases made through a brand storefront are concluded with the entity named in that storefront's own terms of sale, not on this website.
Registered seat
ul. Ćehaje bb
75350 Srebrenik
Tuzla Canton
Bosnia and Herzegovina
Contact
- Email: info@pharmscale.com
- Web: pharmscale.com
- Working hours: Mon–Fri, 08:00–16:30 CET
Registration
The company is registered with the competent court in Tuzla and is in active status.
- JIB (Unique Identification Number): 4210666990004
- MBS (Court Register Number): 32-01-0216-25
- Date of entry in the court register: 30 October 2025
- Production facility operating since: October 2022
- Activity code: Manufacture of pharmaceutical preparations and cosmetic products
Authorized representative
Senad Bećirović, Director
Person responsible for website content
In accordance with Article 5 of the EU Directive 2000/31/EC and relevant BiH regulations:
Senad Bećirović, Director
"PHARM SCALE" d.o.o.
ul. Ćehaje bb, 75350 Srebrenik
info@pharmscale.com
Regulatory approvals and certificates
- DIN EN ISO 22000:2018, TÜV Thüringen e.V., reg. no. 1515426366
- EN ISO 22716:2007 GMP, TÜV Thüringen e.V., reg. no. 1528626076
- FDA Food Facility Registration No. 14287957814 (manufacture of dietary supplements for the U.S. market)
- Permit from the Ministry of Health of Bosnia and Herzegovina for the production of food supplements
Details are available on our Certifications page.
Copyright
All content on this site (texts, graphics, photographs, design, code) is protected by copyright. © 2026 "PHARM SCALE" d.o.o. and its affiliated companies. All rights reserved.
Complaints and disputes
If something is wrong with one of our products, write to info@pharmscale.com with the batch number printed near the expiry date. We answer complaints ourselves, and we aim to reply within one working day.
Where a purchase was made through a brand storefront, the complaints and returns procedure published by that storefront applies in addition to your statutory rights as a consumer.